We honor your privacy and are dedicated to the protection of personal information you choose to share with us. This Privacy Policy gives an indication of how we collect, use, retain, and safeguard information when you visit our site, reach out to support, or make use of our features. You consent to the mentioned behaviors below by continuing to surf the site.
Information We Collect
We might gather details like your name, your email, your phone number, billing information, info related to the device you're using, your IP address, and your preferred service. At the same time, there's a possibility that we will also be collecting info you submit when you fill out a form, when you ask for assistance, when you purchase a subscription, or when you contact our support team if it's to resolve problems with the account or technical stuff
How We Use Your Information
The information we gather is used for various purposes like handling orders, setting up services, offering account assistance, replying to queries, enhancing website features, and letting customers know about important updates to our services. Data can also help us understand what customers like or dislike, stop abuses, enhance the user's experience, and tailor our help based on each customer's needs during their entire journey with our services.
Customer care and support for IPTV
We may use your customer details if you get in touch for help with device setup, activation troubleshooting, billing issues, or account support. To fix the problem quicker, our help desk might go through customer records. Personal details linked with our indian IPTV service are used only when necessary to give customer support.
Security of Your Data
We put in place effective administrative and technical security measures to safeguard the data of your personal information against illegal or unwanted use, change, loss, or unauthorized disclosure. Although we continuously develop our security practices at a professional level, there is no web platform or online communication method that can remain 100% protected from all threats, breaches, etc.
Data Retention
We only keep personal information for as long as it's necessary to carry out business operations, fulfill legal requirements, or otherwise be in our legitimate interests. If there are no reasonable grounds any more for retaining such data, we either dispose of it securely, render it anonymous, or handle it in a way that is in compliance with the laws at that time.
Your Consent
Your clicking through our site, completing forms, ordering, or getting in touch with our staff means that you are consenting to us collecting and processing personal information as set out in this Privacy Policy. We will also not stop your choice to withhold some information. But keep in mind, if you choose not to share some details, there might be certain services or site features that you become ineligible for.
Transaction Security
Along with other relevant data, we do our best to safeguard the details of your transactions. According to what kind of payment method you will be using at checkout, the customer details could be handled by one of the external secure payment processors. As a precaution, we suggest that shoppers carry out purchases through our website only after checking that the electronic gadget they are using is reliable, they are connected via a safe network, and, of course, all the entered data in their account matches exactly with the original ones.
Changes to This Privacy
Every once in a while, we may change the Privacy Policy in response to changes in our business operations or product, as well as the law and technology. Changes may appear on this page as updated information. We recommend that users check this page regularly to know about any privacy update that may affect them.
Contact Us
If you're not quite sure what this Privacy Policy means and you would like some explanations for our privacy policy, what information we gather, how we use this data, or your privacy rights, then let one of our customer service representatives know via the means outlined in our contact information page on our company's website. Once privacy-related issues or requests are received by us, we will usually make efforts to respond and to be able to deal with any privacy-related question.